Terms and Conditions

1. Introduction

Welcome to Problem Pilot ("Service"), operated by Problem Pilot ("Operator," "we," "us," or "our"). By using this Service, you agree to comply with these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using the Service.

2. Description of Service

Problem Pilot provides an AI-powered SaaS problem discovery tool that analyzes Reddit discussions to help users identify and validate business opportunities. The Service includes Reddit community analysis, problem validation, and integration with Stripe for payment processing.

3. Eligibility

You must be at least 18 years old and legally capable of entering a contract to use this Service.

4. AI Analysis

• The Service uses AI to analyze Reddit discussions and identify potential business opportunities. While we strive for accuracy, we do not guarantee the correctness, appropriateness, or effectiveness of AI-generated analyses.
• Users should perform their own due diligence before pursuing any business opportunity identified by our Service.

5. Payment & Subscription

• Payments for the Service are processed via Stripe. By using the Service, you agree to Stripe's Terms of Service.
• Pricing details, including subscription fees and credits, are displayed on our website and are subject to change.
• All sales are final unless otherwise stated in our refund policy.
• Monthly credits are reset at the beginning of each billing cycle and do not roll over to the next period.

6. User Responsibilities

• You agree to provide accurate and up-to-date information when using the Service.
• You must not use the Service for illegal, harmful, or unethical activities.
• You are responsible for complying with all applicable laws and regulations when using the Service.
• You must not attempt to reverse-engineer the Service or use it in a way that places excessive load on our infrastructure.

7. Refund Policy

Refunds, if applicable, will be provided at our discretion. Please contact us directly for refund requests.

8. Limitation of Liability

• The Service is provided "as is" without any warranties, express or implied.
• We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of the Service.
• We do not guarantee successful business outcomes from using the Service. All business opportunities identified should be independently validated.

9. Privacy Policy

Your use of the Service is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion if you violate these Terms or engage in activities that harm our platform or reputation.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Contact Information

For questions or concerns about these Terms, contact us at: daniel@problempilot.com